Privacy Policy

1. Important Information and Who We Are

Last updated: August 2026. Welcome to the privacy policy of Redblu Graphics & Displays Ltd ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. Redblu Graphics & Displays Ltd is the controller responsible for your personal data. You can contact us at sales@redblugraphics.co.uk, +44 (0)141 887 7378, or by post at Unit 15, Block 11, Clydesmill Grove, Cambuslang, Glasgow, G32 8NL. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk — though we'd appreciate the chance to address your concerns directly first.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, grouped as follows:

• Data you give us: Identity Data (name, username), Contact Data (address, email, phone number), and Financial and Transaction Data (payment details and records of orders and services you've purchased from us).
• Data we collect automatically: Technical Data (IP address, browser type, device information), Usage Data (how you use our website), and Marketing and Communications Data (your preferences for receiving marketing from us).

3. How Your Personal Data Is Collected

We collect data from you directly — by filling in forms or corresponding with us by post, phone or email. We also collect data automatically as you interact with our website, using cookies, server logs and similar technologies (see our Cookie Policy for details). And we may receive data about you from third parties, such as analytics providers (e.g. Google Analytics) or payment and technical service providers.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we rely on:

• Performance of a contract — to fulfil an order or service you've asked us for, such as a display or graphics printing job.
• Legitimate interests — where it's necessary for our legitimate business interests and doesn't override your rights and freedoms.
• Legal obligation — where we need to comply with a legal or regulatory requirement. We only rely on your consent for third-party direct marketing by email or text — you can withdraw this at any time by contacting us.

5. Disclosures of Your Personal Data

We may share your personal data with the following, to fulfil our contract with you or manage our internal workflows. We require all of them to respect the security of your data and never use it for their own purposes:

• Internal third parties — our own directors, employees and consultants.
• External third parties — IT and system administration providers, professional advisers (lawyers, accountants, insurers) and HM Revenue & Customs where required.
• Logistics and delivery partners — couriers who transport display systems, signage and graphics directly to your address.

6. International Transfers, Security & Retention

A few further commitments on how we look after your data:

• International transfers — wherever your data is transferred outside the UK or EEA, we ensure a similar degree of protection through appropriate safeguards.
• Data security — we use appropriate measures to prevent your data being accidentally lost, used, accessed, altered or disclosed without authorisation, and limit access to those with a business need to know.
• Data retention — we only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, tax and accounting requirements.

7. Your Legal Rights

Under data protection law, you have rights in relation to your personal data, including the right to request access to it, request correction or erasure of it, object to or request restriction of its processing, request its transfer, and withdraw consent at any time. To exercise any of these rights, please contact us using the details above.

Keeping This Policy Up to Date

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Please revisit this page periodically to stay informed about how we protect your data.